Terms of service

Welcome to Virelia Collective! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree, please do not use our website.

1. Introduction

Virelia Collective operates www.vireliacollective.com.my . These Terms of Service govern your use of our website, products, and services.

2. Eligibility

By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

3. Account Terms

If you create an account, you must provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials.

You are responsible for all activities that occur under your account.

4. Product Information & Orders

Product descriptions, pricing, and availability are subject to change without notice.

Orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order for any reason.

5. Payment & Billing

We accept credit cards, PayPal, and other payment methods provided at checkout.

You authorize us to charge the payment method provided for all purchases.

In case of failed payment, we may cancel your order.

6. Shipping, Delivery & Risk

Shipping methods, costs, and estimated delivery times will be provided at checkout.

Risk of loss or damage passes to you upon delivery.

We are not responsible for delays or damages caused by shipping carriers.

7. Returns, Refunds & Exchanges

Please refer to our Return & Refund Policy for details.

Returns or exchanges are accepted only under the conditions outlined in that policy.

8. Intellectual Property

All content on this website, including images, text, logos, and graphics, is owned by Virelia Collective.

You may not reproduce, distribute, or use our content without our prior written permission.

9. User Conduct

You agree not to:

Engage in fraudulent or unlawful activity.

Interfere with or disrupt the website or servers.

Use the website to transmit harmful or offensive content.

10. Limitation of Liability

Virelia Collective is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

11. Disclaimer of Warranties

Products and services are provided "as-is" without warranties of any kind. We do not guarantee specific results or outcomes from using our products.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Malaysia. Any disputes will be resolved in the courts of Johor.

13. Changes to Terms

We may update these Terms of Service from time to time. Updated versions will be posted on our website with the effective date. Your continued use constitutes acceptance of the updated terms.

14. Contact Us

For any questions regarding these Terms of Service, please contact us at:

Virelia Collective

Email: hello@vireliacollective.com.my

Website: www.vireliacollective.com.my